Accountable to the board for strategy, capital, banking and partner relationships, and for the platform operating within its licences.
Director of Crypto World Trade Center Inc. (BC1420455). Signs the annual compliance effectiveness review.[email protected] →Owns the AML/KYC program: client identification, transaction monitoring, sanctions screening, suspicious-transaction and large-cash reporting to FINTRAC, and staff training.
Appointed under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act. CAMS-certified. Independent effectiveness review every two years.[email protected] →Responsible for how personal information is collected, stored and shared, for access and deletion requests, and for breach notification.
Designated under PIPEDA s. 4.1 and Québec's Law 25. Responds to requests within 30 days.[email protected] →Each function has a named owner internally and a single mailbox externally. Desk hours are 9:00–17:00 PT, Monday to Friday; compliance and security are monitored outside those hours.
Firm two-way quotes from $100,000 CAD per ticket, execution across liquidity venues, same-day settlement before 12:00 PT.
[email protected] →Corporate onboarding (KYB), cross-border payment programs, treasury settlement and counterparty relationships for MSBs, platforms and funds.
[email protected] →On-ramp/off-ramp API integrations, payment-gateway merchants and partners launching under their own brand on TokenNest rails.
[email protected] →Account verification, funding and withdrawals, limits and transaction questions for personal accounts. Replies within one business day.
[email protected] →Platform and infrastructure security, vendor due diligence, incident response and the coordinated vulnerability disclosure program.
[email protected] →Fiat in and out (Interac e-Transfer, wire, EFT), on-chain settlement, the 12:00 PT same-day cutoff, bank and custody reconciliation, and liquidity across CAD, USD and stablecoins.
[email protected] →Client statements and tax-ready exports, fee schedules, corporate accounting, audit and the annual financial and compliance filings.
[email protected] →Day-to-day KYC/KYB reviews, Chainalysis wallet screening, transaction monitoring alerts and FINTRAC filings — reporting to the Chief Compliance Officer.
[email protected] →Contracts, law-enforcement and regulatory requests, the complaints procedure, and media, investor and partnership enquiries.
[email protected] →TokenNest is run by a small leadership group with backgrounds in payments, capital markets and compliance rather than crypto trading. The chief executive sets pricing and product; the chief compliance officer reports to the board independently of the business; the head of operations owns settlement and treasury. Any decision that touches client funds — a new corridor, a limit change, a new banking partner — needs all three to sign.
A dedicated compliance team runs identity verification, transaction monitoring, sanctions screening and FINTRAC and Revenu Québec reporting. It is led by the chief compliance officer, who has a direct line to the board and the authority to block any transaction or client without business approval. The program is reviewed by an independent firm every two years, as the regulations require.
Articles are written by the people who do the work — the compliance team on regulation, the desk on OTC and pricing, operations on settlement and payouts — and published under the team name rather than individual bylines. Every piece is reviewed by the chief compliance officer before it goes live, carries its last-updated date, and is corrected in place when a rule or a number changes.